In Transition?; Working on the Next Chapter of your Life? – Read these three very good books to help you on your journey
Life is lived best when it is lived in chapters D. Elton Trueblood ——————– Even in this thriving economy, I seem to meet a lot of people “in transition.” Sometimes, their status is due to changes in an organization. Other times, they really are trying to figure out their answer to the age-old challenge: What shall I Read More
Never Split the Difference & Why Do So Many Incompetent Men Become Leaders – coming for the August 2 First Friday Book Synopsis
We had a wonderful session this morning at the July First Friday Book Synopsis (on the 2nd Friday of July , because of the July 4 holiday). For next month’s session on August 2, I have again selected two books which provide valuable insight and actionable lessons. One is a book dealing with negotiation and communication. Never Read More
Here is the New York Times list of Best Selling Business Books for July, 2019 – Dare to Lead by Brené Brown at #1; Range by Epstein at #2
The New York Times has published its list of Best Selling Business Books for July. I follow this list closely. And of the ten books on this month’s list, after this Friday’s session, we will have presented synopses of 8 of the 10 at the First Friday Book Synopsis in Dallas. After Friday, I will have presented Read More
Customer Service Basics – Get These Right, Every Time, or…
This was prompted by two recent dining out experiences. One was at the Park City Club in Dallas. This is the club where we hold our First Friday Book Synopsis. This club is wonderful in every way. A great place; breathtaking view of the city; great food; and truly terrific service. My wife and I went Read More
Here are 3 Ways I Help People
I had lunch recently with a marketing person who attends the First Friday Book Synopsis, and she dropped a simple hint: “you should put that in your ‘How I Help People’ list.” So, it got me to thinking – how do I help people? And, of course, it should lead you to ask: how do Read More
“The average American is woefully undereducated about the history of race in the United States” – On this point, Marianne Williamson was exactly right
I do not believe—I do not believe that the average American is a racist. But the average American is woefully undereducated about the history of race in the United States. — Marianne Williamson, at the Democratic Candidates’ Debate, June 27, 2019 (click here for full transcript) ——————– This was a moment that jumped out at Read More
